Protection des données

Yes. Here is a comprehensive privacy policy, tailored for Olfactoprive.ch / Ounissi Trade and the fact that your store operates with Shopify. I have included Shopify as a technical provider and the fact that certain data may be processed outside of Switzerland, which is important since Shopify indicates that some data may be transferred notably to Canada and the United States. (Shopify)

I have deliberately left out Google Analytics, Meta Pixel, Klaviyo, etc., as you did not indicate that you use them. They will need to be added if you install them. Swiss legislation requires, among other things, that visitors be clearly informed about the data collected, the purposes, the recipients, the retention, and their rights. (FDPIC)

Privacy Policy

Last updated: August 24, 2026

At OLFACTOPRIVE.CH, we attach great importance to the protection of your personal data.

This Privacy Policy explains what personal data we collect, why we use it, with whom it may be shared, and what your rights are.

We process your data in accordance with the applicable Swiss data protection legislation, notably the Federal Act on Data Protection (FADP).

1. Data Controller

The data controller for personal data collected on our store is:

Ounissi Trade
Taha Ilyas Ounissi
Hansfluhsteig 2
5200 Brugg
Switzerland

Email: ounissitrade@gmail.com

Website: OLFACTOPRIVE.CH

For any questions regarding the protection of your data or to exercise your rights, you can contact us at the address indicated above.

2. What data do we collect?

Depending on your use of our site and the services you use, we may collect different categories of personal data.

Information you provide to us

When you place an order, create an account, or contact us, we may collect, among other things:

your first and last name;
your billing address;
your shipping address;
your email address;
your phone number;
information related to your order;
communications you send to us;
any other information you choose to provide to us.

Order-related information

We may also process information related to your purchases, including:

the products ordered;
the order date;
the order amount;
the order status;
delivery-related information;
information necessary for processing a return or complaint.

Technical data

When you use our site, certain technical information may also be collected automatically, including:

your IP address;
the type of device used;
the browser used;
certain information related to your connection;
the pages viewed;
information related to your interaction with our store.

This data may notably be used to ensure the functioning, security, and improvement of our site.

3. How do we use your data?

We use your personal data only when necessary for the intended purposes.

We may notably use it to:

process and ship your orders;
confirm your purchases;
manage payments;
arrange delivery;
contact you regarding your order;
process returns, refunds, and complaints;
respond to your inquiries;
ensure the security of our store;
prevent fraud and misuse;
improve our site and services;
comply with our legal and accounting obligations.

We do not sell your personal data to third parties.

4. Shopify

Our online store is hosted and operates with the Shopify platform.

Shopify notably provides the technical infrastructure to operate our store, process orders, and manage certain information related to customers and transactions.

As part of its services, Shopify may process certain personal data on our behalf and may also process certain data for its own purposes in accordance with its own privacy policy.

Shopify indicates that personal data may, depending on the services used, be processed in different countries, notably Canada and the United States. Shopify provides protection mechanisms for international data transfers when these are subject to applicable requirements. (Shopify)

You can consult Shopify's privacy policy here:

Shopify Privacy Policy

5. Payments

When you make a payment on our store, the information necessary for processing it may be transmitted to the payment provider selected during the order.

We do not necessarily store complete information regarding your credit card.

The processing of payment information may be carried out directly by the payment provider concerned, in accordance with its own privacy policy and security measures.

6. Delivery

To be able to deliver your order to you, we may transmit certain necessary information to the carrier or the service provider responsible for delivery.

This information may include:

your name;
your delivery address;
your phone number when necessary;
information necessary for tracking the delivery.

We only transmit the information necessary for the execution of the delivery.

7. Communication with our customers

When you contact us by email or any other communication method available on our site, we process the information you provide to us in order to respond to your request.

We may retain these communications when necessary to follow up on an order, a customer request, a return, or a complaint.

8. Cookies

Our site uses cookies and similar technologies to ensure its proper functioning and to improve your browsing experience.

Cookies may notably be used to:

enable the shopping cart function;
remember certain information related to your browsing;
ensure the security of the site;
improve the performance of the store;
understand how visitors use our site.

Some cookies may be placed or managed by Shopify or by third-party services used on our store.

Depending on their nature and applicable legislation, some cookies may require your consent.

You can also manage or delete cookies from your browser settings.

9. Marketing and commercial communications

If you voluntarily subscribe to our newsletter or agree to receive commercial communications, we may use your email address to send you information about our products, news, offers, or promotions.

You can unsubscribe at any time using the link provided for this purpose in our communications or by contacting us directly.

Unsubscribing from marketing communications does not affect communications necessary for processing your orders.

10. To whom may your data be transmitted?

Your personal data may be communicated, when necessary, to certain service providers involved in the operation of our business.

These may include:

Shopify;
payment providers;
carriers and delivery services;
technical service providers;
IT service providers;
services used to ensure site security;
professional advisors when necessary;
public authorities when we are legally obliged to provide them with certain information.

We ensure that the data communicated is limited to what is necessary for the purpose concerned.

11. Data transfers abroad

Some of our service providers may be located outside of Switzerland.

As part of the use of Shopify and certain associated services, personal data may notably be processed in countries such as Canada or the United States. Shopify indicates that it implements contractual and organizational mechanisms to govern these transfers in accordance with applicable requirements. (Shopify)

When data is transferred abroad, we ensure compliance with the requirements of applicable Swiss data protection legislation.

12. How long do we retain your data?

We retain your personal data only for the period necessary for the purposes for which it was collected.

However, certain data may be retained longer when necessary to:

comply with our legal obligations;
comply with our accounting and tax obligations;
manage disputes;
assert or defend our rights;
respond to requests from competent authorities.

The retention period therefore depends on the type of data and the reason for which it is processed.

13. Security of your data

We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, modification, disclosure, or any other misuse.

As our store is operated with Shopify, certain security measures are also ensured by Shopify's infrastructure and services. Shopify notably states that its services are designed to meet the security requirements applicable to its platform. (Shopify)

However, no transmission or storage of data on the Internet can be guaranteed to be entirely free of risks.

14. Your rights

In accordance with applicable Swiss legislation, you notably have certain rights regarding your personal data.

Under the conditions provided by law, you can notably:

ask if we process personal data concerning you;
request access to the personal data we hold about you;
request the correction of incorrect or incomplete data;
request the deletion of certain data;
request the restriction of certain processing when the legal conditions are met;
object to certain processing;
request the transfer or transmission of certain data when applicable law provides for it.

The right of access notably allows you to obtain information about the data processed, the purposes of processing, the recipients, and, when possible, the retention period. (FDPIC)

To exercise your rights, you can contact us at:

ounissitrade@gmail.com

We may ask you for certain information to verify your identity before processing your request.

15. Deletion of your account and data

If you have a customer account, you can contact us to request its deletion, subject to the data we are legally obliged to retain.

The deletion of an account does not necessarily mean the immediate deletion of all data linked to an order, especially when certain information must be retained for legal, tax, or accounting reasons.

16. Children's data

Our site is not specifically intended for children.

We do not voluntarily seek to collect personal data from individuals who do not have the necessary capacity to use our services.

If you believe that a child has improperly transmitted personal data to us, please contact us so that we can investigate the situation.

17. Links to third-party sites

Our site may contain links to third-party websites or services.

We are not responsible for the content or privacy practices of these sites.

We recommend that you consult their own privacy policy before transmitting personal data to them.

18. Changes to this policy

We may modify this Privacy Policy when necessary, particularly in the event of changes in our business, our services, or applicable regulations.

The version published on our site is the current version.

The last updated date is at the top of this page.

19. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us: